FAQ
What are the pool/spa hours?
The pool and spa are open for your enjoyment from 8:00am - 10:00pm.
When are the HOA board meetings held?
West Bluff Hills HOA board meetings are held monthly at Keystone Management in Carlsbad. See the Events page for dates and time. Homeowners may attend and speak during Open Forum.
Where do I get an architectural application to make changes to my unit?
The form is available on this website under the "Documents" tab or you may visit the Keystone Property Management's owner portal website kppmconnection.com
What is the parking policy?
The West Bluff Hills parking policy is located on this website under the "Documents" tab.
Vehicles in violation of the parking policy may be towed by Western Towing.
How do I report a service/maintenance request?
Owners may log on to the Keystone Management West Bluff Hills HOA web portal
kppmconnection.com
I have a large trash removal. What do I do?
Please do not leave your large trash pick-up sitting next to the trash bin. For removal, please consult Keystone Property Management 760-635-1405 or 760-643-2200 to schedule a trash removal pick-up.
What is the emergency number to call if I have a leak or electrical issue inside my unit?
The number for these issues is 760-635-1405 or 760-643-2200 Keystone Property Management, Carlsbad
I have a question regarding my HOA payment. Who do I call?
Information may be accessed by contacting Keystone Property Management Phone: 760-635-1405 or 760-643-2200